Privacy & Cookie Policy

Personal data

This statement is intended for the customers and/or suppliers of The Bag Office B.V. This statement will further explain how The Bag Office B.V. deals with personal information provided by you. “Personal data” is or could be related to a natural person. Data can be easily qualified as personal data and can be used as personal data through a combination with other data. Examples of personal data are: name and address details, e-mail addresses, IP addresses and telephone numbers.

The Bag Office B.V. calls attention to the fact that the personal data you provide to us is collected and used, as this is required to conclude and implement any agreement with you. This applies both to our (potential) customers and to parties where we purchase goods and/or services.

Without this data it would be impossible to send you a quotation, determine which specifications or requi-rements a certain service should comply to, to perform work, submit invoices, make payments and be able to have a smooth and efficient communication with you about the implementation aspects of the agreement.

You are not obliged to provide us with your personal data. If, however, you do not provide us with any per-sonal data or with insufficient personal data, we may not be able to perform the aforementioned activities.

Transfer to third parties

With respect to the execution of the agreement, we may have to provide your personal data to parties that perform work at our instructions. We furthermore use external server space for the storage of (parts of) our sales and purchase administration, which includes your personal data. Your personal data is therefore provided to our server-space provider. In conclusion, as we use a newsletter-mailing service, your personal data is passed on to the provider of this service.

Direct marketing

With your permission we will store and use the personal data you have provided in order to inform you personally in the future by e-mail of our existing and new services and to possibly send you an offer. Every time we send you a mailing, you have the option to let us know that you no longer appreciate receiving any further mailings from us. Please refer to the unsubscribe link at the bottom of each mailing.

Cookies

Cookies are small text files that are placed on your computer, tablet or smartphone during your visit to our website. Information is stored in these text files, which can be recognised by the website in the event of a later visit.Our website uses tracking cookies if you have given permission for such cookies. We do this to gather information about your internet behaviour, so we can make you targeted offers. You may withdraw your consent at any time. Your data will be stored for a maximum of one year. We also place functional cookies. We do this to facilitate the use of our website.

Personal-data retention period

• If you have not become a customer (or we not of you), your personal data will be deleted no later than twelve months after our last contact.
• If you have become a customer (or we of you), we will retain your personal data for a period of seven years after the end of the financial year in which the agreement with you has been fully implemented. The seven-year period corresponds to the period in which we are obliged to keep our administration for the purpose of the Tax Authorities. After this period we will delete your personal data.

Your rights

You have the right:

• to view and/or obtain your own personal data
• to (cause to) change your personal details if they contain inaccuracies
• to (cause to) delete your own personal data or to have their use limited
• to have your own personal data transferred by us to another party

You may alternatively object to the collection and use of your data or file a complaint with the Dutch Data Protection Authority.
In order to assert your rights, please contact:

The Bag Office
La Défense 9
5026 SC Tilburg, The Netherlands
013-5349126
[email protected]

You are welcome to contact us with any questions or for further information about the collection and use of your personal data.
This privacy statement has been effective since 25th May 2018. The Bag Office B.V. reserves the right to change this privacy statement. The Bag Office B.V. will notify you in case of any substantial changes.